Therefore, it has become necessary to review the digital technologies that have been used during the emergency period and consider them for continued use over time or cyclically in the event of recurring outbreaks. Moreover, simulations show that many countries will probably face several waves of contagion, and new lockdowns will probably occur.
However, as discussed by Hermann et al and affirmed by Perakslis, “despite new technologies being constantly introduced, this change had yet to materialize.” The spread of COVID-19 appears to have finally provided an ineludibly sound reason to fully embrace the digital transformation. In fact, according to Keesara et al, instead of using a model structured on the historically necessary model of in-person interactions between patients and their clinicians through a face-to-face model of care, current health care services and patient assistance can be guaranteed remotely through digital technologies.īefore the COVID-19 pandemic, it was expected that digital transformation in health care would be as disruptive as the transformations seen in other industries. Telemedicine and remote consultation have already proven to be effective at a time when access to health services for patients who do not have COVID-19 or for patients with nonacute COVID-19 is prevented, impeded, or postponed. A new category of service is the oversight of persons in home quarantine and large-scale population surveillance. In addition to “video visits,” these options include email and mobile phone apps as well as use of wearable devices, chatbots, artificial intelligence (AI)–powered diagnostic tools, voice-interface systems, and mobile sensors such as smart watches, oxygen monitors, or thermometers. The list of new digital solutions is rapidly growing. However, many of the solutions that have been developed and implemented during the emergency could be consolidated in the future, contributing to the definition and adoption of new digital models of care. Digital tools have been applied to address acute needs that have arisen as a direct or indirect consequence of the pandemic (eg, apps for patient tracing, remote triage emergency services). During a pandemic, digital technology can mitigate or even solve many challenges, thus improving health care delivery. Similarly, health care organizations have responded to the COVID-19 pandemic through the rapid adoption of digital solutions and advanced technology tools. One example of this transition is education this entire sector, from primary schools to universities, has developed new strategies for teaching remotely, shifting from lectures in classrooms to live conferencing or web-based courses. However, at the same time, this new situation is favoring the transition to digital solutions in many industries and in society as a whole. The COVID-19 pandemic, like all global crises in human history, is causing unprecedented health and economic disruptions in many countries.
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